Welcome to our coaching, facilitation and spiritual mentoring partnership. I look forward to working with you. These are the terms and conditions that create the foundation for our work together. These are also written into agreement documents, that when we work together you will receive a copy of. You can also read my client testimonials here

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Overview

These terms and conditions are for the provision of coaching, facilitation, training and mentoring services. In whatever is being provided in an engagement, a definition of what the service is will be outlined along with the responsibilities of each party to the agreement.

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Both coach and client are parties to this agreement.  There may also be a sponsor/s.  The sponsor/s is the entity and/or the entity’s representative who is paying for and/or arranging for the services to be provided.  Sponsors may include the company paying the fee, their HR representative, a direct manager of the client, a project manager, a funding organisation.

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Specifics

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• My relationship with clients and sponsors is governed by the International Coach Federation Code of Ethics.

• My coaching methodology is informed by the International Coach Federation Core Competency framework, The Virtues Project and The Map of Meaning are bodies of work of which I am certified in. I attend ongoing professional development, study mentoring and supervision to continue to master my knowledge and learning. 

• I will treat as confidential all information shared with me by the client, or by, or about the sponsor(s).  I will fully outline information sharing between client, coach and sponsor(s) for any agreement. In the case my becoming aware of any illegal activity or a ‘risk to life’ situation I may inform the appropriate authorities and will advise as such.  I may also refer to situations that arise within the engagement in a way that does not disclose the identity of the client or sponsor(s) when I am working with a professional supervisor. I adhere to the NZ Privacy Act (2020)

• I will recognise when a conflict of interest arises, raise the detail of this with the client. To avoid potential conflicts of interest I will not give or receive gifts from any party agreements and will maintain a professional relationship only during the agreement period. 

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Client responsibilities and declaration

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• I understand and agree to the content of the coach’s declaration and that I can seek clarification of any point at any time.

• I understand that I am fully responsible for my physical, mental and emotional wellbeing during this coaching engagement, including my choices, decisions and the results I obtain.

• I understand that coaching is a professional to client relationship designed to facilitate the creation of personal or professional goals and to develop and carry out a plan to achieve the goals.  

• I agree to use the service agreed to and not for counselling or any type of mental health care or substance abuse treatment, nor for legal, financial, professional advice.

• I promise that if I am currently in therapy or under the care of a mental health professional, that I have consulted with the mental health care provider regarding the advisability of working with a coach and that this person is aware of my decision to proceed with the coaching relationship.

• I agree to providing 48 hours’ notice via email or SMS to cancel or postpone a session and acknowledge that giving less notice, for any reason, payment is still required for the cancelled session. 

• I agree to pay for sessions in advance and/or as stated in the client agreement. 

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Sponsor(s) responsibilities and declaration

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• I acknowledge I have read and understood this agreement and agree to make all efforts to ensure conflicts of interest are declared and confidentiality of the services relationship is maintained to provide a platform for the best possible outcome from the service provider and client relationship.

• I agree to pay for the services in advance. Services will commence once payment has been made.

 

 

Wellbeing Resources

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Should you need to talk with someone further, the following New Zealand/Aotearoa resources may be useful:

 

• Need to talk?  Free call or text 1737 (or phone 0800 1737 1737) any time to talk with a trained counsellor or peer support worker.

• Puāwaitanga https://puawaitanga.nz/

• The five ways to wellbeing, Ētahi ara e rima ki te ngākau ora, help people stay mentally well (2018).   Mental Health Foundation of New Zealand. Accessible at: https://www.mentalhealth.org.nz/home/ways-to-wellbeing

• Work-related stress. Worksafe accessible at: https://worksafe.govt.nz/topic-and-industry/work-related-health/work-related-stress/

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